Email Addresses For the NYC Department of Education During COVID-19

From the NYC Department of Education:

Temporary Closure of 65 Court Street Walk-in Center

The health and safety of all of our employees and partners is our first priority. To keep everyone safe as the COVID-19/coronavirus situation continues to develop, we are closing the 65 Court Street walk-in center for the time being. We ask all visitors to 65 Court Street to virtually contact our offices so that we can help you as quickly and effectively as possible. Please see the details on how to reach us below.

If you need to:

Get fingerprinted: Please email OPIINFO@schools.nyc.gov

Verify your I-9: please email HRConnect@schools.nyc.gov

More Information for:

Current DOE Employees:

Use the HR Connect Web Portal (Open external link)to find answers to human resources-related questions, including:

Benefits

Leaves of absence

Certification

Payroll

Personal and tax data changes

New Employees:

Please visit the New Employee section of the DOE InfoHub for information about completing the steps to begin work with the DOE, including:

Accessing the Applicant Gateway

Fingerprinting and I-9s,

Background and certification checks

Former Employees:

Please visit the Former Employees section of the InfoHub for information about:

Unemployment insurance

Claim, determination, and hearing procedures

Separation-related payroll forms

Transitioning to retirement

DOE retirement systems

Contacting Individual Offices:

For questions you are unable to resolve using the channels on the front of this page, you can reach out to individual DOE offices below:

HR Connect (for inquiries re: leaves, benefits, & general HR questions): HRConnect@schools.nyc.gov

Board of Education Retirement System (BERS): Brespon@bers.nyc.gov

Office of Appeals and Reviews: jrabot@schools.nyc.gov

     718-935-2991; fax: 718-935-2983

     Joanne Rabot, Deputy Director

Office of the Auditor General (OAG):

General inquiries: audit@schools.nyc.gov

Custodial inquiries: SNEUM@schools.nyc.gov

Civil Service Management Unit:

If you received a Civil Service List Notice of Hiring Pool and have questions, you may contact civilservicelistresponse@schools.nyc.gov

Office of Equal Opportunity (OEO) https://www.nycenet.edu/oeo(Open external link)

Office of Field & Information Services (OFIS):

Salary Services: 

SalaryDifferential/SalaryStepPlacement@schools.nyc.gov

Certification/Licensing: 

NYCDOECertUnit@schools.nyc.gov

Other OFIS inquiries: OFIS@schools.nyc.gov

Division of Financial Operations:

Payroll Check Management Unit: Call (718) 935-2219

Office of Accounts Payables: accountspayables@schools.nyc.gov

Office of Non-Public School Payables (NPSP):

NPSPPaymentInquiries@schools.nyc.gov

NPSPReconciliations@schools.nyc.gov

NPSPSettlements@schools.nyc.gov

Office of HR School Support:

Full-time paraprofessionals: 

PARAPROFESSIONALINQUIRY@schools.nyc.gov

Paraprofessional Milestone for Certification: Para_Milestones@schools.nyc.gov

DASA workshop information: DASA_Workshop@schools.nyc.gov

Substitute Disciplinary Unit: SubstituteDisciplinaryUnit@schools.nyc.gov

Office of Personnel Investigation (OPI): OPIINFO@schools.nyc.gov

Office of Special Investigation (OSI):

Inquiries: OSI-Inquiries@schools.nyc.gov

Complaints: 

https://www.nycenet.edu/offices/osi/CPR_Form/form.aspx(Open external link)

Substitutes:

General SubCentral inquiries: 

SubCentral@schools.nyc.gov

Substitute Teacher Applicants: substituteteacherjobs@schools.nyc.gov

Sub Paraprofessional Applicants: 

Substituteparaprofessionaljobs@schools.nyc.gov

If you are unsure which office can address your question, please email OPIINFO@schools.nyc.gov.

If you are a DOE employee and you have specific questions about COVID-related issues, please email COVIDTIMEKEEPING@schools.nyc.gov.