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Thursday, July 9, 2020

Email Addresses For the NYC Department of Education During COVID-19

From the NYC Department of Education:

Temporary Closure of 65 Court Street Walk-in Center
The health and safety of all of our employees and partners is our first priority. To keep everyone safe as the COVID-19/coronavirus situation continues to develop, we are closing the 65 Court Street walk-in center for the time being. We ask all visitors to 65 Court Street to virtually contact our offices so that we can help you as quickly and effectively as possible. Please see the details on how to reach us below.
If you need to:
Get fingerprinted: Please email
Verify your I-9: please email
More Information for:
Current DOE Employees:
Use the HR Connect Web Portal (Open external link)to find answers to human resources-related questions, including:
Leaves of absence
Personal and tax data changes
New Employees:
Please visit the New Employee section of the DOE InfoHub for information about completing the steps to begin work with the DOE, including:
Accessing the Applicant Gateway
Fingerprinting and I-9s,
Background and certification checks
Former Employees:
Please visit the Former Employees section of the InfoHub for information about:
Unemployment insurance
Claim, determination, and hearing procedures
Separation-related payroll forms
Transitioning to retirement
DOE retirement systems
Contacting Individual Offices:
For questions you are unable to resolve using the channels on the front of this page, you can reach out to individual DOE offices below:
HR Connect (for inquiries re: leaves, benefits, & general HR questions):
Board of Education Retirement System (BERS):
Office of Appeals and Reviews:
     718-935-2991; fax: 718-935-2983
     Joanne Rabot, Deputy Director
Office of the Auditor General (OAG):
General inquiries:
Custodial inquiries:

Civil Service Management Unit:
If you received a Civil Service List Notice of Hiring Pool and have questions, you may contact
Office of Equal Opportunity (OEO) external link)

Office of Field & Information Services (OFIS):
Salary Services: 
Other OFIS inquiries:
Division of Financial Operations:
Payroll Check Management Unit: Call (718) 935-2219
Office of Accounts Payables:
Office of Non-Public School Payables (NPSP):

Office of HR School Support:
Full-time paraprofessionals: 
Paraprofessional Milestone for Certification:
DASA workshop information:
Substitute Disciplinary Unit:
Office of Personnel Investigation (OPI):
Office of Special Investigation (OSI):

General SubCentral inquiries: 
Substitute Teacher Applicants:
Sub Paraprofessional Applicants: 

If you are unsure which office can address your question, please email
If you are a DOE employee and you have specific questions about COVID-related issues, please email

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